Are you the type of person who enjoys it when things run smoothly – and customers are satisfied?
We are looking for an experienced and motivated colleague to join our team and take the customer experience to the next level.
- workarea
Support services
- location
Esco, Czech Republic
If you have a passion for building strong customer relationships, experience in team leadership, and the drive to actively improve processes, you will find room for growth and creativity with us. Thanks to your expertise and personal approach, we build long-term relationships that bring value to both our customers and the entire company.
Place of work: Radomyšl, Czech Republic
Your main tasks:
- Complete management of customer service, acting as team captain.
- Support and development of your team members in their daily work.
- Serving as the bridge between our Czech team and headquarters in Belgium.
- Identifying opportunities for optimization and automation of internal processes.
- Occasionally supporting broader group initiatives – projects, marketing, etc.
- Fluent knowledge of English and German (spoken and written).
- Ideally 2+ years of experience in customer service and/or team leadership.
- Independence, ability to set priorities, and to lead others.
- Team spirit and a natural ability to motivate those around you.
- Residence in or around Strakonice, Písek, or nearby areas.
- A stable job in a friendly team that is part of a strong international group.
- Flexible working hours and the option to work from home 3 days per month.
- Hot lunches at the company (50% subsidized by the employer).
- Working hours Monday to Friday, with shorter Fridays (6:30 a.m. – 3:00 p.m.)